#IN CHARGE TEXT MESSAGING PROGRAM MANUAL#
#IN CHARGE TEXT MESSAGING PROGRAM PLUS#
#IN CHARGE TEXT MESSAGING PROGRAM FREE#

When you sign up for Text Message Marketing, you will receive a unique phone number that you can share via social media, email or at your physical business. This number can be promoted anywhere: on your website, social media, email, or in-store. After texting JOIN, they’ll receive a confirmation text that they need to respond YES to in order to complete the opt-in process. Text to Join: During Text Message Marketing onboarding, you will be issued a unique phone number to which your customers can text ‘JOIN’ to be added to your opt-in list wherever and whenever it’s convenient for them.

Loyalty subscribers will be able to collect Text Message Marketing opt-ins via the Loyalty enrollment screen, which we’ve updated to also include consent to receive Text Message Marketing.

After doing this, they’ll receive their coupon and be opted-in to your Text Message Marketing program. POS Checkout: A Text Message Marketing enrollment screen will appear during customer checkout, asking them to opt into your marketing program by providing their phone number, and also providing them with their first coupon. How do I get customers to opt in to Text Message Marketing?Ĭurrently, your customers can opt in to Text Message Marketing via the Square Point of Sale, or by using the Text to Join functionality. Luckily, once you subscribe, new customers and existing customers in your directory and/or your loyalty program can easily opt in to Text Message Marketing, too. This is for the same reason some Loyalty enrollees agreed to receive texts about the loyalty program, but not about general marketing for your business.

#IN CHARGE TEXT MESSAGING PROGRAM MANUAL#

Loyalty Sellers may notice that it’s possible to text most of their loyalty enrollees about the loyalty program, but manual (blast) campaigns show a smaller number of opted-in customers. This consent was not obtained from your customers at the time you collected the phone numbers in your customer directory, so they aren’t automatically available with Text Message Marketing. In the US, a law called the TCPA (the same law that established the Do-Not-Call list) requires that you obtain prior, express consent from your customers to send marketing text messages. Why do I need customers to opt in to Text Message Marketing instead of using the existing phone numbers in my Customer Directory? Yes, all of our subscription products support pausing. Want to know more about Square Email & Text Message Marketing? Learn more in the Seller Community. Square Loyalty charges for the number of qualifying Loyalty Visits you receive every month per location. Square Marketing (email marketing) charges for the number of subscribers you have.

How does Text Message Marketing pricing differ from Email Marketing? How about from Square Loyalty? Additional fees will be based on how many texts you send per month. Note: For existing Square sellers, the $10 monthly subscription fee to use Text Message Marketing will start on January 1, 2022.

#IN CHARGE TEXT MESSAGING PROGRAM PLUS#

After your first 30 days, we charge a $10 monthly subscription fee, plus the cost of the number of text messages you send each month, based on the tiers below:

#IN CHARGE TEXT MESSAGING PROGRAM FREE#

Square Text Message Marketing offers a 30-day free trial. How am I charged for Text Message Marketing? How does Text Message Marketing pricing differ from Email Marketing? How about from Square Loyalty? Can I pause my subscription? Why do I need customers to opt in to Text Message Marketing instead of using the existing phone numbers in my Customer Directory? How do I get customers to opt in to Text Message Marketing? How do I use Text to Join? Do I have to offer a coupon when my customers enroll? What’s a good number of opt-ins to send my first campaign to? Can I upload a list of phone numbers? Campaign Creation What phone number are these campaigns sent from? How do automated campaigns work? Are there limits on how many times I can text, or how many campaigns I can send monthly? How can I manage the number of texts I send in each campaign? Will I be able to text an image? Can customers respond to my texts? I sell alcohol, adult products, CBD, or vape/tobacco - is there anything I should be aware of when using text message marketing? Can I send an abandoned cart follow-up campaign? Reporting How can I check if I texted a specific customer? Where can I see how many texts were sent in each campaign? How are sales tied to my text message campaigns? How do my customers redeem the coupon I sent? How am I charged for Text Message Marketing?

In charge text messaging program